What is A Virtual PBX System?
Virtual PBX System Overview
Virtual PBX system, also known as cloud PBX, is a hosted Private Branch Exchange that offers businesses a cost-effective solution that delivers high-grade voice calls, innovative features, flexibility, and control over their phone system. Given that the virtual PBX system is hosted or exists in the cloud, businesses need not shed top dollar anymore to acquire a reliable phone system.
Flexibility of a Virtual PBX System
Apart from the legendary custom-programmed features and incremental additions of lines and extensions, A virtual PBX system also offers you a choice of what input and output device works best for your business.
IP Phones
Typically, IP phones are similar to a regular handset in appearance, with just the additional buttons and an LCD, but function completely differently; they operate using firmware, allowing your service provider to configure them to their network and work with a virtual PBX system. IP phones are well known for their versatility and convenience as the features are readily available with a touch of a button.
Soft Phones
Soft phones, on the other hand is a computer-based software that enables you to make and receive phones call through your computer using a headset. It is fairly known for the very low setup cost, and at times, you can acquire good software for your virtual PBX system for FREE.
ATA
ATA or Analog Telephone Adapter is a device used to connect a regular analog phone to a VoIP service such as a virtual PBX system. The ATA converts analog signals or data to digital form, allowing it to be transmitted over the internet.